Effective date: 12 September 2026
Pokerhallkoo Kaburra is committed to protecting the privacy of every player, guest, and visitor. This policy explains how we handle personal information at our Surry Hills poker room, card lounge, restaurant, and bar.
The policy applies to all interactions with Pokerhallkoo Kaburra, including table reservations, poker tournament registrations, and dining experiences. It is governed by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
When you reserve a poker table, register for a tournament, or book a private event, we collect your full name, date of birth, contact details, and proof of age.
For real-money poker games and tournament buy-ins, we record transaction amounts, table numbers, and session times to manage play and comply with legal obligations.
Payment processing is outsourced to a PCI-DSS compliant provider.
For the safety of players and staff, our Surry Hills poker room and card lounge are monitored by closed-circuit television. Footage is recorded and stored securely.
CCTV operates in all gaming and dining areas.
We use your personal information to manage table reservations, process tournament buy-ins, provide table-side dining services, and communicate with you about your poker experience.
We may use your contact details to send promotional offers, but only with your consent.
We may disclose your personal information to trusted service providers who assist us in operating the poker room, card lounge, and restaurant. These providers are contractually bound to protect your information.
We do not sell or rent personal information to third parties for marketing purposes.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
No method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means.
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, out of date, or incomplete.
There is no fee for making a request, though we may charge a reasonable fee for providing access in certain circumstances.
We generally store personal information within Australia. However, some of our service providers may process data in other countries, such as the United States or the European Union, for cloud hosting or payment processing.
Specific countries may vary depending on the service provider.
If you have any questions about this privacy policy or wish to make a complaint about how we have handled your personal information, please contact our Privacy Officer using the details below.
123 Crown Street, Surry Hills NSW 2010, Australia
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or the services we offer at the poker room and card lounge.
Current effective date: 12 September 2026
